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ISIS Producing Dumps in ICCP Adapter Logs (Doc ID 2862732.1)

Last updated on MAY 05, 2022

Applies to:

Oracle Utilities Network Management System - Version 2.4.0.1.0 and later
Oracle Network Management for Utilities - DMS - Version 2.4.0.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 2.4.0.1.2 version, Adapters

ISIS Producing Dumps in the ICCP Adapter Logs



Updated to 2.4.0.1.2.  This patch is intended to allow multiple ICCP adapters to run concurrently.
On the development server,  we are currently running six concurrent ICCP adapters;  four of which are successfully connecting to LEC (Live Energy Connect) server clusters.


Some of these ICCP adapters show that ISIS is intermittently producing large dumps.
Also, we never know which ICCP adapter log will contain the ISIS dump(s). After restarting the NMS services, sometimes the ISIS dumps appear in one or more logs, and after restarting the services again, the ISIS dumps can appear in the same logs or other adapter logs. It’s unpredictable.

Are there any configuration changes we can apply to resolve this issue?
Are there any known issues with patch 2.4.0.1.2.D when more than two ICCP adapters are running concurrently?
Is it possible that the capacity of ISIS may be exceeded with all the services and adaptors we have running concurrently?
We'd like to get this looked at as soon as possible in order to keep the LEC upgrade project on schedule at EVERGY.


 

ERROR
-----------------------
Isis warning on 127.0.0.1 (pid 21033) Wed Apr 6 08:08:00 2022
in ISIS_MGT_BYPASS_MODULE ../../clib/cl_inter.c/intercl_ioq_failed(), line 6022
Process (1/115:21033.0): unable to communicate with (1/115:21852.0)
... asking <isis/protos> to break connection

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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