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Gateway Event Error - 100004=4,Error Occured In MetaSolv Solution: Event Update Failed, Event Has Changed (Doc ID 2863056.1)

Last updated on MAY 09, 2022

Applies to:

Oracle Communications MetaSolv Solution - Version 6.3.1 and later
Information in this document applies to any platform.

Symptoms

Gateway event going to error status with below error.

-----------------------------------------------------
"Event update failed, event has changed
at com.mslv.core.global.MSLVException.createMSLVException(MSLVException.java:169)
at com.mslv.core.global.ErrorHandler.logFatalError(ErrorHandler.java:236)
at com.mslv.core.global.ErrorHandler.logFatalError(ErrorHandler.java:301)
at com.mslv.core.global.ErrorHandler.logFatalError(ErrorHandler.java:270)
at com.mslv.integration.integrationServer.ServiceRequestEvent.updateStatus(ServiceRequestEvent.java:217)
at com.mslv.integration.handlers.DefaultEventHandler.startOutboundProcess(DefaultEventHandler.java:21)
at com.mslv.integration.IntegrationManager.processOutbound(IntegrationManager.java:183)
at com.mslv.integration.integrationServer.IntegrationServerConsumer.executeEvent(IntegrationServerConsumer.java:268)
at com.mslv.integration.integrationServer.IntegrationServerConsumer.handleEvents(IntegrationServerConsumer.java:204)
at com.mslv.integration.integrationServer.IntegrationServerConsumer.run(IntegrationServerConsumer.java:175)
at com.m"
100004=4,Error occured in MetaSolv Solution:

 

NOTE: The problem described in this document is NOT the same problem described in Doc ID 2040485.1 for Gateway Events not Completing and Fail with "100004=4,Error occured in MetaSolv Solution:" Error.

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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