E2B R3 Follow-up Scheduled Instead of Amendment (Doc ID 2863907.1)

Last updated on JULY 13, 2023

Applies to:

Symptoms

When processing a follow-up for a case which is marked an amendment at the same time an additional follow-up (ie. Non-Significant F/U), a Follow Up report is scheduled instead of an Amendment Report.

STEPS

1. Book in a case and schedule an Initial E2B Report.
2. Set the report to submitted
3. Route the case and add a significant follow-up. NOTE: Flag this as Amendment
4. Verify that an Amendment report is scheduled
5. Route the case add a significant follow-up
6. Verify that a follow-up report is scheduled as F/U#1- EXPECTED BEHAVIOR
7. Route the case and add a significant follow-up. NOTE: Flag this as Amendment
8. WITHOUT routing, add an additional NON-SIGNIFICANT follow-up
9. Route the case and observe that instead of an Amendment report to F/U#1,  a normal follow-up is scheduled (FU#2).

This results in an incorrect XML file as the new report to the R3 recipient does not indicate that this report is an amendment.

Cause

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