My Oracle Support Banner

Add Button Missing On The Suspense Tab To Add Additional Suspense Lines (Doc ID 2864454.1)

Last updated on JANUARY 17, 2024

Applies to:

Oracle Insurance Policy Administration J2EE - Version 11.3.1.1 and later
Information in this document applies to any platform.

Symptoms

On : 11.3.1.1 version, General

ACTUAL BEHAVIOR
---------------
Having Multiple Suspense under OIPA v11.2 allowed additional lines to be added with an Add button.
However under OIPA v11.3.1.1, the Add Button is missing.

Under V11.2.0.27, the display had a single line and allowed additional lines to be added with and add button.
Under 11.3.1.1, the add button is missing.

Note: The configuration has both <Suspense> and <MultiSuspense> defined due to an XPATH error in the code where the REQUIRED attribute is the hard coded to read from the <Suspense> tag rather than either the <Suspense> or <MultiSuspense>



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a Transaction on v11.2.0.27 with the following configuration:

<Suspense REQUIRED="No"/>
<MultiSuspense AUTOENTRY="No">RefundAmount</MultiSuspense>

2. Navigate to the Activity Detail Screen on the Suspense tab and add additional Suspense lines.
3. Create the same Transaction in 1V1.3.1.1 and navigate to the same Suspense tab.
4. Note that only one line is displayed and no add button is available.




Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.