Billing Care, Unable to Create an Account after Applying Patch 33719815
(Doc ID 2866279.1)
Last updated on FEBRUARY 15, 2024
Applies to:
Oracle Communications Billing and Revenue Management - Version 12.0.0.3.0 and laterInformation in this document applies to any platform.
Symptoms
Steps to reproduce:
- Login to BllingCare User Interface
- Click on 'New Account'
- Enter the required details and continue
- Select Package and continue
- Enter service identifier and continue
- Subscription terms will populate, continue
- On pay screen, enter the details and click finish
- Generic error message, “This feature is disabled” will pop-up
cm log error
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Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |