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Enhancement Required When Moving CS Alert To FP Recommended Status With Pending True Positive Events (Doc ID 2866773.1)

Last updated on MAY 24, 2022

Applies to:

Oracle Financial Services Customer Screening - Version 8.0.8 and later
Information in this document applies to any platform.

Symptoms

CS Analyst when trying to send an alert to Recommend False Positive with True Positive events in it.

An Warning is required like below
"You have marked the matches/events as "True Positive", hence "Recommend False Hit" is not allowed in decision Alert.

1. Generate a new CS alert

2.open the alert as ANALYST user

3.mark any given event as True Positive

4. Move the alert to Recommend False Positive

5. Verify that the alert successfully transits to targeted status.

Issue: the tool should prevent the analyst from performing this action as long as there are pending True Positive events in the chosen alert.

Screenshots:

 Check recommend_false_hit zip folder

Cause

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In this Document
Symptoms
Cause
Solution
References


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