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NMS Does Not Always Seem To Know Correct Offline/online Status (Doc ID 2867015.1)

Last updated on MAY 03, 2022

Applies to:

Oracle Utilities Network Management System - Version 2.5.0.1.0 to 2.5.0.2.0 [Release 2.5]
Oracle Network Management for Utilities - DMS - Version 2.5.0.1.0 to 2.5.0.2.0 [Release 2.5]
Information in this document applies to any platform.

Symptoms

On : 2.5.0.1.0 version,


NMS does not always seem to know correct offline/online status

Client does not always seem to reconnect after going offline. Testing by disconnecting from VPN and disconnecting from wifi result in inconsistent results.

Steps to recreate the problem:

Logged in to WebWorkSpace, and subscribed, disconnected from VPN, user will receive Offline dialog, and status showed Offline. Then reconnected to VPN, got Online dialog and Online status. Then disconnected from VPN again, and did not get Offline dialog and status still showed Online. This behavior is very inconsistent, it seems a little different each time.

Cause

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In this Document
Symptoms
Cause
Solution
 Fix Description
 Migration
References


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