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Team Member Mobile Logs out Automatically after Minimizing or Switching Between Apps (Doc ID 2867327.1)

Last updated on JUNE 15, 2022

Applies to:

Primavera P6 Team Member - Version 16.2.8.0 to 21.12 [Release 16.2 to 21.12]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

Team Member app on iOS15 automatically logs off when minimizing the app or opening other apps.

EXPECTED BEHAVIOR

The user should stay logged in when minimizing the app or switching apps.

The issue can be reproduced at will with the following steps:

  1. Login to P6 Mobile app in iOS15.
  2. User is logged in successfully and performs tasks.
  3. Minimize P6 Mobile App.
  4. Open P6 Mobile app.
  5. User must log in again.

Changes

 

Cause

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