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Error While Applying Overpay Amount Through Payment Upload Batch (PUPL) (Doc ID 2867389.1)

Last updated on MAY 10, 2022

Applies to:

Oracle Financial Services Revenue Management and Billing - Version 3.2.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On RMB v3.2.0.0.0, Error while applying overpay amount through Payment Upload batch (PUPL)

Error occurred while trying to pay amount greater than actual bill amount through PUPL payment upload batch.
Note: Overpayment can be applied manually through UI. Issue is only with payment upload through batch. We expect Batch should process any payment successfully.

ERROR
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Error - Unable to distribute payment...

STEPS
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The issue can be reproduced at will with the following steps:

1. Uploaded the Payment file with PAYMENT AMOUNT greater than bill amount.
   - Create Person / Account / Contract, Create Billable Charge with Bill Amount $100
   - Upload Payment with payment greater than bill amount. i.e $150
2. Moved the file to staging.
3. Executed PUPL batch With Step Processing Flag as N
   - Payment goes into error

Cause

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In this Document
Symptoms
Cause
Solution
References


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