External Client Updating Existing ASRole Record And PolicyNumber/PolicyGUID
(Doc ID 2868290.1)
Last updated on MAY 10, 2022
Applies to:
Oracle Insurance Policy Administration J2EE - Version 11.3.1.1 and laterInformation in this document applies to any platform.
Symptoms
On : 11.3.1.1 version, General
ACTUAL BEHAVIOR
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The External Client is changing the existing ASRole Record (a different Policy) for the keyed in Agent and
changes the PolicyGUID to the current Policy that the new External Client Role is being added.
EXPECTED BEHAVIOR
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The External Client should add a New Role and should not update the current PolicyNumber/PolicyGUID.
STEPS
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The issue can be reproduced at will with the following steps:
1. Log in to OIPA.
2. Search a Policy.
3. Navigate to Role Screen.
4. Add a new Producer of Record.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |