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User Access Issues In Pricelist Screen And Customer 360 Screen (Doc ID 2868300.1)

Last updated on MAY 18, 2022

Applies to:

Oracle Financial Services Revenue Management and Billing - Version 2.9.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On RMB v2.9.0.0.0, User Access issues in Pricelist screen and Customer 360 screen.

The environment has multi country implementation - 3 divisions are present with Singapore, Germany and HK.
We observed access security issues in Pricelist screen and Customer 360 screen displaying incorrect division info for Login User based on access group.

ACTUAL BEHAVIOR
-------------------------------
1.Customer 360 view/Screen:
User finds all 3 Divisions are listed in UI when User having access Group as SG only.
Though when search with Germany or Null division, no data displayed for SG user.

2. Pricelist screen:
Division listed is SG and Null. When search with Null division, Pricelist created for Germany division also listed for SG access user.
 
EXPECTED BEHAVIOR
--------------------------------
1. In Customer 360 screen, only the single division, i.e. SG should be listed for which Login User has the access Group.
All three divisions are listed which is not expected. So Germany and HK division should not be available in drop down list in this scenario.

2. In Pricelist UI, with search, it should list only SG pricelist for this scenario where User Access Group is SG only.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login with user having access to some specific division, say SG
2. Navigate to customer 360 screen
  - The divisions for which the user has access should be only seen in the division's dropdown, but it lists all 3 divisions available
3. Navigate to Pricelist Search View/Page/Screen
4. Search with Division as null
  - The search result should show pricelist only for divisions for which user has access (which is SG in this scenario), but it lists Pricelist for other Divisions as well.

Cause

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In this Document
Symptoms
Cause
Solution
References


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