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How to allow login to RMB to LDAP/AD/SSO Accounts as well as Local Users like SYSUSER? (Doc ID 2868315.1)

Last updated on MAY 18, 2022

Applies to:

Oracle Financial Services Revenue Management and Billing - Version and later
Information in this document applies to any platform.


When a local user like SYSUSER tries to login, the following error occurs:

The server has encountered a problem. Please contact your system administrator.

It works fine for LDAP users in the environment. How can we ensure the login works for both Local and LDAP/AD Users in our environment where we do not want local user accounts in AD?


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