My Oracle Support Banner

AutoVue for Agile PLM 21.0.2.6 Is Failing to Install with java.lang.NullPointerException on Agile 9.3.6 RUP19 (Doc ID 2868368.1)

Last updated on MAY 10, 2022

Applies to:

Oracle Autovue for Agile Product Lifecycle Management - Version 21.0.2 and later
Information in this document applies to any platform.

Symptoms

AutoVue for Agile PLM 21.0.2.6 is failing to install with below error on the Linux server where Agile PLM 9.3.6 RUP19 is installed:



Error

java.lang.NullPointerException
    at com.zerog.ia.installer.LifeCycleManager.dd(Unknown Source)
    at com.zerog.ia.installer.LifeCycleManager.a5(Unknown Source)
    at com.zerog.ia.installer.LifeCycleManager.executeApplication(Unknown Source)
    at com.zerog.ia.installer.Main.main(Unknown Source)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
    at java.lang.reflect.Method.invoke(Method.java:497)
    at com.zerog.lax.LAX.launch(Unknown Source)
    at com.zerog.lax.LAX.main(Unknown Source)




Steps

The issue can be reproduced at will with the following steps:

  1. Install Agile PLM 9.3.6 and apply RUP19
  2. Download AutoVue for Agile PLM 21.0.2.6 installer on the Agile File Manager server, and extract the installer
  3. From the directory where AutoVue for Agile PLM 21.0.2.6 installer is extracted, run below:

 

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.