Bill Adjustment Is Not Working When BillPaymentDeallocation Is Enabled (Doc ID 2868541.1)

Last updated on MAY 11, 2022

Applies to:

Symptoms

Issue is that, bill adjustment is not working with item array in Billing and Revenue Management (BRM) 12 when BillPaymentDeallocation business parameter is enabled.

Steps to reproduce:

1. Business parameter "bill_payment_deallocation" = 1 in config_business_params_t
2. APR 13: From Billing Care (BC), create an account with Monthly Cycle Forward, 60$, Billing Day of  Month (DOM) = 1
3. MAY 01: Run pin_bill_accts, bill is produced with due = 96$ [60 + 36]
4. MAY 01: From BC, make payment of 80$
5. MAY 01: Remaining due = 16
6. MAY 01: From testnap, post adjustment of -3 (credit adjustment) using opcode PCM_OP_AR_BILL_ADJUSTMENT and an error is produced:
   
   

     

Note:

• As part of client requirement, bill_payment_deallocation parameter needs to be enabled.
• Above bill level adjustment works fine when one passes the Item array in input, if bill_payment_deallocation parameter is disabled but it does not work if this parameter is enabled.

Cause

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