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Bill Adjustment Is Not Working When BillPaymentDeallocation Is Enabled (Doc ID 2868541.1)

Last updated on MAY 11, 2022

Applies to:

Oracle Communications Billing and Revenue Management - Version 12.0.0.4.0 and later
Information in this document applies to any platform.

Symptoms

Issue is that, bill adjustment is not working with item array in Billing and Revenue Management (BRM) 12 when BillPaymentDeallocation business parameter is enabled.

Steps to reproduce:

  1. Business parameter "bill_payment_deallocation" = 1 in config_business_params_t
  2. APR 13: From Billing Care (BC), create an account with Monthly Cycle Forward, 60$, Billing Day of  Month (DOM) = 1
  3. MAY 01: Run pin_bill_accts, bill is produced with due = 96$ [60 + 36]
  4. MAY 01: From BC, make payment of 80$
  5. MAY 01: Remaining due = 16
  6. MAY 01: From testnap, post adjustment of -3 (credit adjustment) using opcode PCM_OP_AR_BILL_ADJUSTMENT and an error is produced:

      

Note:

Cause

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In this Document
Symptoms
Cause
Solution
References


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