PIN_FLD_DEBIT_NUM Is Not Getting Populated in Event_billing_payment_cc_t in BRM 12 PS4 (Doc ID 2868551.1)

Last updated on FEBRUARY 08, 2024

Applies to:

Symptoms

Scenario:

The class /event/billing/payment/cc was customized and the field PIN_FLD_DEBIT_NUM added to that class to support a custom business requirement. After upgrading system from Billing and Revenue Management (BRM) 7.5 to 12 Patch Set 4, issue is that after making a payment the field PIN_FLD_DEBIT_NUM is not getting populated in event_billing_payment_cc_t (it is updated as null), but it was getting populated in BRM 7.5. 

As a result, for payment inquiry, debit card number is not visible as the said field is null in the BRM database.

More context:

As per the business requirement PIN_FLD_DEBIT_NUM was a necessary information once the payment is successfully posted in BRM, so /event/billing/payment/cc class was being used instead of /event/billing/charge/cc class (where the PIN_FLD_DEBIT_NUM is already present out of the box). Also as per business requirement flow, different card details can be used for each payment which needed to be stored with the payment event.

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.