User - User Group Map Screen Fails To Load Users & Gets Blank Pop-up in 8.0.7.0.0
(Doc ID 2868619.1)
Last updated on SEPTEMBER 07, 2023
Applies to:
Oracle Financial Services Analytical Applications Infrastructure - Version 8.0.7 and laterInformation in this document applies to any platform.
Oracle Financial Services Analytical Applications (OFSAA)
Oracle Financial Services Analytical Applications Infrastructure (OFSAAI)
Symptoms
After upgrading OFSAA to 8.0.7, when clicking on the "User - User Group Map" screen, no users are displayed and a blank pop up page opens.
The following error exists in the Tomcat nohup.out:
18-Feb-2022 20:22:17.242 SEVERE [http-nio-8080-exec-6] org.apache.catalina.core.StandardWrapperValve.invoke Servlet.service() for servlet [jsp] in context with path [/<APP>] threw exception [java.lang.IllegalStateException: Exception occurred when flushing data] with root cause
java.io.IOException: Stream closed
at org.apache.jasper.runtime.JspWriterImpl.ensureOpen(JspWriterImpl.java:203)
at org.apache.jasper.runtime.JspWriterImpl.flushBuffer(JspWriterImpl.java:108)
at org.apache.jasper.runtime.PageContextImpl.release(PageContextImpl.java:184)
at org.apache.jasper.runtime.JspFactoryImpl.internalReleasePageContext(JspFactoryImpl.java:120)
at org.apache.jasper.runtime.JspFactoryImpl.releasePageContext(JspFactoryImpl.java:75)
at org.apache.jsp.admin.user_005fgroup_005fuser_005fmap_jsp._jspService(user_005fgroup_005fuser_005fmap_jsp.java:1923)
Additionally, the following message exists in the web server SMSService.log:
[18-02-22 14:52:18,465 GMT PM] [DEBUG] [WEB] [SMS] [NA] [FILTERSERVLET] IN : http://<SERVER>:<PORT>/<CONTEXT>/admin/user_group_user_map.jsp?datamode=NO_DATA
As a result, you cannot map a user to a user group.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |