ActiveTroubleQueue Does Not Include the Work Queues For Incomplete or Restored Events
(Doc ID 2868951.1)
Last updated on MAY 11, 2022
Applies to:Oracle Utilities Network Management System - Version 188.8.131.52.0 to 184.108.40.206.0 [Release 2.5]
Oracle Network Management for Utilities - DMS - Version 220.127.116.11.0 to 18.104.22.168.0 [Release 2.5]
Information in this document applies to any platform.
On : 22.214.171.124.0 version,
The ActiveTroubleQueue column should display the work queues for all events in non-terminal states (i.e. not completed or canceled)
If you have the ACTIVE_TROUBLE_QUEUES column configured, the issue can be reproduced at will with the following steps:
- Assign different work queues to a few events, including an RO
- Relate them
- Close the RO device to transition to RST or INC
- Complete one of the other events
The condensed row only displays the the active event's work queues, but the completed event's work queue nor the RST's work queue.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document