My Oracle Support Banner

ActiveTroubleQueue Does Not Include the Work Queues For Incomplete or Restored Events (Doc ID 2868951.1)

Last updated on MAY 11, 2022

Applies to:

Oracle Utilities Network Management System - Version to [Release 2.5]
Oracle Network Management for Utilities - DMS - Version to [Release 2.5]
Information in this document applies to any platform.


On : version,

The ActiveTroubleQueue column should display the work queues for all events in non-terminal states (i.e. not completed or canceled)

If you have the ACTIVE_TROUBLE_QUEUES column configured, the issue can be reproduced at will with the following steps:

  1. Assign different work queues to a few events, including an RO
  2. Relate them
  3. Close the RO device to transition to RST or INC
  4. Complete one of the other events

The condensed row only displays the the active event's work queues, but the completed event's work queue nor the RST's work queue.




To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
 Fix Description

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.