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Template Workflow Group Configuration Pushed to Project/Shell WorkFlow Configuration Does Not Allow the Record to Proceed Further (Doc ID 2869082.1)

Last updated on JUNE 27, 2022

Applies to:

Primavera Unifier - Version 21.12.2.0 to 21.12.4.0 [Release 21.12]
Primavera Unifier Cloud Service - Version 22.1 to 22.3 [Release 22.1 to 22.3]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

When pushing a Template Workflow(WF) configuration to the Project/Shell Workflow configuration and creating a record, the record cannot proceed any further because it cannot find people to perform the task.

EXPECTED BEHAVIOR

The record should be able to proceed to the next task.

 

The issue can be reproduced at will using the following steps:

  1. Go to Company Workspace > Templates > Shells > Projects > User Administration > Groups.
  2. Select a Group and update the particular Shell.
  3. A Business Process record is auto-created with an assigned User group, but no user in that group is associated with the record in that step.

Changes

 

Cause

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