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Document Manager Option To Download Files and Folders Downloads Empty Files (Doc ID 2869309.1)

Last updated on MAY 23, 2022

Applies to:

Primavera Unifier - Version 19.12.11.0 to 21.12 [Release 19.12 to 21.12]
Primavera Unifier Cloud Service - Version 20.12.7.0 to 21.12 [Release 20.12 to 21.12]
Information in this document applies to any platform.

Symptoms

In Document Manager, "Download Folders and Files" radio button is enabled, and then "Apply these options to all sub-folders" option enabled and saved.

But after saving the check box gets unchecked automatically. Due to the automatic uncheck a new sub folder is created users are downloading a empty file.

Changes

Upgrade from previous version

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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