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Case_admin Went Down Frequently (Doc ID 2869801.1)

Last updated on MAY 22, 2022

Applies to:

Oracle Financial Services Enterprise Case Management - Version 8.0.7 and later
Information in this document applies to any platform.


Case Management application Admin service in PROD has went down more frequently due to stuck, followed by OOM. Below are the error details

at java.lang.OutOfMemoryError.()V (
java.lang.OutOfMemoryError: Java heap space


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