Web Client Is Redirectred to HTTP URL Instead of HTTPS (Doc ID 2870361.1)

Last updated on AUGUST 10, 2023

Applies to:

Symptoms

When accessing to Web Client using HTTPS URL, after user authenticated with the given username and the password, the page is redirected to http://{server_name}.{domain_name}:{port}/Agile/PLMServlet instead of https://{server_name}.{domain_name}:{port}/Agile/PLMServlet.
Load balancer/web proxy is used to access to Web Client, and SSL is terminated on web proxy such as Oracle HTTP Server (OHS)/load balancer.

Steps to reproduce:

1. Launch browser, and go to https://{server_name}.{domain_name}:{port}/Agile/PLMServlet.
2. Give username and password, and Login
3. After successful authentication, it shows the landing page http://{server_name}.{domain_name}:{port}/Agile/PLMServlet.
4. If changing the above URL to https://{server_name}.{domain_name}:{port}/Agile/PLMServlet and click enter, able to access the Agile Home page.

Changes

Configured Load balancer/web proxy to access to Web Client, and enabled SSL on web proxy/load balancer.

Cause

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