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Unable to Start PSUB Service - Failed to Set the Role (Doc ID 287039.1)

Last updated on JULY 04, 2019

Applies to:

Oracle Clinical - Version 4.5.1 and later
Information in this document applies to any platform.


Symptoms

- PSUB service can not be started . It returns the following error message:

Not able to startup the service on the local computer

- The PSUB process log file shows the following message:

Log filename=c:\\opapps\\oc\\45/log/rxcpsd_oc45db1_45_1.log
Connected to database.
ERROR:Failed to set the role. Exiting...

Cause

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