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DPServer Service Stopped after 'ORA-20200: *** ERROR: CDR_EXE_LOCK.releaseLock - Error while releasing the lock: CDR$<LockID>$SRV' (Doc ID 2870587.1)

Last updated on MAY 19, 2022

Applies to:

Oracle Health Sciences Data Management Workbench - Version 2.4.8.5 and later
Information in this document applies to any platform.

Symptoms

On Oracle Health Sciences Data Management Workbench (DMW) 2.4.8.5 version,

ACTUAL BEHAVIOR
---------------
When attempting to load data via File Watchers, it was found that the DPServer was down.

EXPECTED BEHAVIOR
-----------------------
It would be expected that the DPServer should be up and running.

STEPS
-----------------------
The issue can be reproduced with the following steps:
1. From DMW, check the current status of scheduled Text File Watcher jobs.
    Submitted jobs remain in 'Pending' status.
2. From LSH, go to "Administration"/"Service Location".
3. Check the DP Server Status for configured Text DP Server.

Cause

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In this Document
Symptoms
Cause
Solution


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