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Real Time CS Webservice Issue : Unable To Generate Token (Doc ID 2870605.1)

Last updated on MAY 24, 2022

Applies to:

Oracle Financial Services Customer Screening - Version 8.0.8 and later
Information in this document applies to any platform.

Symptoms

Steps to reproduce :

Step 1 : Generate the auth using sysadmin user 

Step 2 : Provide the username and password and generate the token using postman.

Step 3 : Check if the token is generated without error.

Expected result :

Bearer token should be generated without issue.

Issue Encountered :

User encountered below issue while generating bearer token.

"Error 500--Internal Server Error"

Changes

NA

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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