Web Switching Associates Momentary Outage Instead of Real Device Outage When Event is Selected WorkAgenda's Condensed View
(Doc ID 2870727.1)
Last updated on MAY 18, 2022
Applies to:
Oracle Utilities Network Management System - Version 2.5.0.2.0 to 2.5.0.2.0 [Release 2.5] Oracle Network Management for Utilities - DMS - Version 2.5.0.2.0 to 2.5.0.2.0 [Release 2.5] Information in this document applies to any platform.
Symptoms
On : 2.5.0.1.0 version, Web Workspace
If you are using the Condensed View in Workagenda, the selected event is always the lowest event number. This can be problematic if the lowest event number is for a momentary outage, and you have the SRS rule configured to cancel momentaries when the associated outage is completed.
Setting the "work_agenda.use_active_outage_as_lead" property to "true" in $NMS_CONFIG/jconfig/ops/workagenda/xml/WorkAgenda_GLOBAL_PROPERTIES.inc does not change the behavior.
That setting should ignore momentaries if enabled.
The issue can be reproduced at will with the following steps: 1. Create a momentary outage 2. Create a Real Outage by opening the device that has the momentary 3. Relate the two events 4. In Workagenda, enable the condensed view 5. Create a new switching sheet The sheet lists the momentary event number
Changes
Cause
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