Purchased_product Entry Deleted During Set_prodinfo For Products Converted From Item To Subscription
(Doc ID 2872980.1)
Last updated on JANUARY 23, 2024
Applies to:
Oracle Communications Billing and Revenue Management - Version 12.0.0.4.0 and laterInformation in this document applies to any platform.
Symptoms
On : 12.0.0.4.0 version, Subscription Management
ACTUAL BEHAVIOR
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Products are purchased with future date when product type is item and then changed to subscription.
After product type is changed, set_prodinfo is called to set the purchase start date to current date, during set_prodinfo call purchased_product is getting deleted
This behavior is expected for products with product type as item during set_prodinfo call, But as product type is changed to subscription before set_prodinfo call, purchased_product entry should be retained.
NOTE: This is happening after installing the <Patch 32805865>.
EXPECTED BEHAVIOR
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As product type is changed to subscription before set_prodinfo call, purchased_product entry should be retained
STEPS
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The issue can be reproduced at will with the following steps:
1. Create item product
2. Create account with some services
3. Purchase item product with future date
4. make sure /purhased_product entry is created
5. Change the product type from item to subscription
6. Call set_prodinfo to set the purchase start date to current date
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |