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Override Mailing Name 1 Is Not Getting Populated For Parent Customer (Doc ID 2873591.1)

Last updated on JUNE 23, 2022

Applies to:

Oracle Financial Services Revenue Management and Billing - Version 3.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On RMB v3.1.0.0.0, Override Mailing Name1 field is not getting populated for Parent Customer.

Custom code implemented to set the override mailing name 1 as person entity name in upper case.
Employer structure creation input xml passed in UI map schema and saved successfully.
We passed correct Override Mailing Name 1 from CM code for employer person (PG), but in base code it did not get set.

ACTUAL BEHAVIOR
-------------------------------
OverrideMailingName1 Not Populated For Parent Customer with (Person Type - PG).
However, override mailing name 1 is getting set properly for Branch person (Person Type BR).

EXPECTED BEHAVIOR
---------------------------------
We expect Name 1 field under Contact Information tab for Person should be always populated regardless of Person Type used.

Cause

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In this Document
Symptoms
Cause
Solution
References


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