Event Details Gives Error "Failed to populate Event Details" If Crew Associated With Event Is Deleted From System
(Doc ID 2873842.1)
Last updated on JULY 22, 2024
Applies to:
Oracle Network Management for Utilities - DMS - Version 2.4.0.1.0 to 2.5.0.2.0 [Release 2.4 to 2.5]Oracle Utilities Network Management System - Version 2.4.0.1.0 to 2.5.0.2.0 [Release 2.4 to 2.5]
Information in this document applies to any platform.
Symptoms
On : 2.4.0.1.0 version, Event Details
Event Details does not populate
If a crew is associated with an event, and then that crew is manually deleted, Event Details show the error "Populate Failed" "Failed to populate Event Details" instead of displaying any information on the event.
This error appears in the client log:
2022-04-22 11:21:36,573 [pool-3-thread-15] ERROR com.splwg.oms.client.eventdetails.PopulateCommand: PopulateCommand failed
java.lang.NullPointerException: null
at com.splwg.oms.client.eventdetails.CrewContactDataStore.populate(CrewContactDataStore.java:82) ~[nms_client.jar:?]
at com.splwg.oms.client.eventdetails.PopulateCommand.populateEventDetails(PopulateCommand.java:522) ~[nms_client.jar:?]
at com.splwg.oms.client.eventdetails.PopulateCommand.access$000(PopulateCommand.java:86) ~[nms_client.jar:?]
at com.splwg.oms.client.eventdetails.PopulateCommand$1.run(PopulateCommand.java:149) [nms_client.jar:?]
at java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source) [?:1.8.0_311]
at java.util.concurrent.FutureTask.run(Unknown Source) [?:1.8.0_311]
at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source) [?:1.8.0_311]
at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source) [?:1.8.0_311]
at java.lang.Thread.run(Unknown Source) [?:1.8.0_311]
Changes
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| Fix Description |
| Migration |
| References |