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Watchlist details getting disappeared in alert summary screen when comment box of an event is opened (Doc ID 2874158.1)

Last updated on JUNE 07, 2022

Applies to:

Oracle Financial Services Transaction Filtering - Version 8.0.8 and later
Information in this document applies to any platform.

Symptoms

Steps to reproduce:
Step1: Access TF as analyst
Step2: Navigate to alert screen
Step3: Open an alert
Step4: select the event
Step5: click on the comment box or any action like clean or suspicious

Expected Behavior:
The Watchlist details in Watchlist summary is disappearing

Actual Behavior:
The event should not get unselected and Watchlist details should not get disappeared

Changes

 NA

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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