My Oracle Support Banner

CS data load event generation is in a loop in the populate_match_history execution (Doc ID 2875064.1)

Last updated on JUNE 11, 2022

Applies to:

Oracle Financial Services Customer Screening - Version 8.0.8.1.0 and later
Information in this document applies to any platform.

Symptoms

The issue is basically, the process got struck and we see no error on UI as well

Steps to reproduce:
Step1: Access CS as analyst
Step2: Execute Batch Run

Expected Behavior:
The batch should run successfully without any issues

Actual Behavior:
The UI shows batch run is ongoing for many hours but the logs are struck at populate_match_history execution task

Changes

NA

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.