Events are not visible in events block in CS
(Doc ID 2875099.1)
Last updated on JUNE 11, 2022
Applies to:Oracle Financial Services Customer Screening - Version 8.0.8 and later
Information in this document applies to any platform.
Steps to reproduce :
Step 1 : Login as CSAnalyst user
Step 2 : Open CS realtime and provide the below inputs.
Given name : ABC
Family name : STUV
Jurisdiction : Americas
Step 3 : Click on scan and investigate
Step 4 : Perform the below update - Change from numeric to non numeric and check
Update fcc_zcs_watchlist set WATCHLIST_ID = 'SAN-22' where WATCHLIST_ID =
Step 5 : Check the event details are displayed.
Expected result :
The Event details must be loaded under Event Details Block
Issue Encountered :
Events are not visible in Events Block
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