Unable To Create Credit Note Request For A Deal Through ReIM UI (Doc ID 2875321.1)

Last updated on JUNE 07, 2022

Applies to:

Symptoms

Error occurs when trying to create a Credit Note Request for a deal through ReIM UI. This happens when supplier and location VAT regions are different in which case VAT info. is not mandatory.

ERROR
-------------
Detail Tax is Invalid

Steps to Recreate:

1. Create a complex deal for a supplier and location with different VAT regions.
2. Ensure that deal is active.
3. Run the deal batches and ensure that deal income is generated.
4. Try to create a Credit Note Request against the deal.
5. Notice that it won't allow to create deal details without specifying VAT info. which is not mandatory in this scenario.
6. Specify some tax just for continuing further to save the CNR.
7. Try to save the CNR and notice the error.
   "Detail Tax is Invalid"
   
   

Changes

Cause

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