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Unable To Release Change Order - Receive Error: Transaction BEA1-0AFB67EA38BC07804A08 not active anymore. tx status = Rolled back. [Reason=weblogic.transaction.internal.TimedOutException: Transaction timed out after 898 seconds BEA1-0AFB67EA38BC07804A08] (Doc ID 2875413.1)

Last updated on APRIL 01, 2024

Applies to:

Oracle Agile Product Collaboration - Version 9.3.6.0 and later
Information in this document applies to any platform.

Symptoms

Unable to release Change Order.

ERROR
java.rmi.RemoteException: EJB Exception: ; nested exception is:

com.agile.util.exception.CMDebugException: Transaction BEA1-0AFB67EA38BC07804A08 not active anymore. tx status = Rolled back. [Reason=weblogic.transaction.internal.TimedOutException: Transaction timed out after 898 seconds
BEA1-0AFB67EA38BC07804A08]

The issue can be reproduced at will with the following steps:
1. Login to Java Client
2. Navigate to Change Order NCO
3. Workflow Tab
4. Pending Status
5. Try to change Pending Status to next status > Final Processing
6. Receive error: Transaction BEA1-0AFB67EA38BC07804A08 not active anymore. tx status = Rolled back.

[Reason=weblogic.transaction.internal.TimedOutException: Transaction timed out after 898 seconds BEA1-0AFB67EA38BC07804A08]

Cause

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In this Document
Symptoms
Cause
Solution
References


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