Searches Within The Inquiry Screen Only Shows Data When Exported To Excel But Not On Screen
(Doc ID 2875668.1)
Last updated on JUNE 08, 2022
Applies to:
Oracle Insurance Policy Administration J2EE - Version 11.2.5.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.2.5.0 version, General
ACTUAL BEHAVIOR
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Following an upgrade from v11.2.4.3 to v11.2.5.0, users are unable to display any data on the Inquiry Screen.
A user must export the data to view it.
This appears to be occurring with ALL inquiries.
This issue does not occur under v11.2.4.3.
EXPECTED BEHAVIOR
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Data should be displayed on screen as it was under previous version in v11.2.4.3.
STEPS
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The issue can be reproduced at will with the following steps:
1. Execute an Inquiry Screen such as ECBS Invoice History.
2. Validate no data displays on the Screen.
3. Export data to validate the data is available.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |