Mismatch Between Balances And Due Amounts
(Doc ID 2875722.1)
Last updated on JUNE 12, 2022
Applies to:
Oracle Financial Services Lending and Leasing Cloud Service - Version 14.10.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
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Mismatch between balances and Due Amounts
There is a mismatch between the balances and the due amounts after excess payment.
EXPECTED BEHAVIOR
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System should allocate the excess payment correctly so that there will not be any discrepancies between balances and due amounts.
STEPS
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The issue can be reproduced at will with the following steps:
Not mentioned.
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot have the correct balances and due amounts after excess payments posted.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |