My Oracle Support Banner

Web Client Login Page Appears When Double Clicking on Declaration from Java Client with Microsoft Edge on Agile 9.3.5 (Doc ID 2876542.1)

Last updated on JANUARY 24, 2024

Applies to:

Oracle Agile Product Governance and Compliance - Version 9.3.5.0 to 9.3.5.0 [Release 9.3]
Information in this document applies to any platform.

Symptoms

Actual Behavior

Double click Declaration on Java Client, need to login again to open Declaration from Web Client when the default browser is Microsoft Edge on Agile 9.3.5


Expected Behavior

Declaration to open in Web Client without logging in again when the default browser is Microsoft Edge.


Steps

The issue can be reproduced at will with the following steps:

  1. Set Microsoft Edge as default browser of your Windows client machine:
    1. Select the Windows Start button, and then type "Default apps".
    2. In the search results, select Default apps.
    3. Under Web browser, select the browser currently listed, and then select Microsoft Edge.
  2. Log into Java Client, and search for Declaration.
  3. Double click to open Declaration from search result.
  4. Microsoft Edge launches and Web Client login page appears. (This is not expected and Declaration should open in Web Client without providing login credential)
  5. Provide login username and password.
  6. Declaration opens in Web Client.

Changes

Changed default browser to Microsoft Edge

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.