Accounts are not falling under the correct queue
(Doc ID 2876552.1)
Last updated on JUNE 14, 2022
Applies to:
Oracle Financial Services Lending and Leasing Cloud Service - Version 14.10.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
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Account was originally in the Delinquent queue, but an update was and account should have been removed from the delinquent queue and moved to the normal CTD queue.
EXPECTED BEHAVIOR
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Account should be moved to correct queue based on the current balance.
STEPS
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The issue can be reproduced at will with the following steps:
1. Move an account to CTD/YTD Research account - Delinquent condition
2. Next Day move the account out of delinquency
3. Check the Account condition whether the delinquent condition is removed
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |