Viewer Map Blackout Across All Clients (Doc ID 2876654.1)

Last updated on JUNE 13, 2022

Applies to:

Symptoms

On : 2.5.0.1.0 version, Web Workspace

ACTUAL BEHAVIOR
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Viewer map blackout issues across all clients

The follow errors are displayed in the weblogoc log for the NMS JAVA clients.

 
2022-06-02 15:21:23,492 WARN viewer.ViewerBean: java.util.ConcurrentModificationException
java.util.ConcurrentModificationException: null
at java.util.HashMap$HashIterator.nextNode(HashMap.java:1445) ~[?:1.8.0_301]
at java.util.HashMap$ValueIterator.next(HashMap.java:1474) ~[?:1.8.0_301]
at com.splwg.oms.ejb.viewer.PredictedOutageCache.updatePartitions(PredictedOutageCache.java:285) ~[cesejb.jar:?]
at com.splwg.oms.ejb.viewer.ViewerBean.uncachePartitions(ViewerBean.java:3026) [cesejb.jar:?]
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) ~[?:1.8.0_301]
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) ~[?:1.8.0_301]

2022-06-02 15:21:23,494 ERROR publish.PublisherBean: PublisherBean.internalMessageHandler: "uncachePartitions" method invocation failed
2022-06-02 15:21:23,494 ERROR publish.PublisherBean: PublisherBean.internalMessageHandler caught exception.source_name=modelchange topic=Model change
javax.ejb.EJBTransactionRolledbackException: EJB Exception:
at weblogic.ejb.container.internal.BaseLocalObject.handleSystemException(BaseLocalObject.java:416) ~[com.oracle.weblogic.ejb.jar:12.2.1.4]
at weblogic.ejb.container.internal.BaseLocalObject.postInvoke1(BaseLocalObject.java:239) ~[com.oracle.weblogic.ejb.jar:12.2.1.4]
at weblogic.ejb.container.internal.BaseLocalObject.__WL_postInvokeTxRetry(BaseLocalObject.java:195) ~[com.oracle.weblogic.ejb.jar:12.2.1.4]
at weblogic.ejb.container.internal.SessionLocalMethodInvoker.invoke(SessionLocalMethodInvoker.java:46) ~[com.oracle

Cause

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