My Oracle Support Banner

TAX ONLY EVENT ADJUSTMENT Adjusts Tax More Than TAXES Charged (Doc ID 2877336.1)

Last updated on JUNE 23, 2022

Applies to:

Oracle Communications Billing and Revenue Management - Version 12.0.0.3.0 and later
Information in this document applies to any platform.

Symptoms

One user has upgraded Billing and Revenue Management (BRM) from 7.4 PatchSet (PS) 7 to 12 PS3 and tried 'Adjust taxes only' adjustment on events created in 7.4 PS7.

The total taxes charged on an event was $165.00, but PCM_OP_AR_EVENT_ADJUSTMENT credits double the amount to $330.00.
The error seems to be in calculation of AMOUNT_ADJUSTED in 'Output jurisdiction flist'.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.