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TAX ONLY EVENT ADJUSTMENT Adjusts Tax More Than TAXES Charged (Doc ID 2877336.1)

Last updated on AUGUST 11, 2023

Applies to:

Oracle Communications Billing and Revenue Management - Version 12.0.0.3.0 and later
Information in this document applies to any platform.

Symptoms

One user has upgraded Billing and Revenue Management (BRM) from 7.4 PatchSet (PS) 7 to 12 PS3 and tried 'Adjust taxes only' adjustment on events created in 7.4 PS7.

The total taxes charged on an event was $165.00, but PCM_OP_AR_EVENT_ADJUSTMENT credits double the amount to $330.00.
The error seems to be in calculation of AMOUNT_ADJUSTED in 'Output jurisdiction flist'.

Cause

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In this Document
Symptoms
Cause
Solution
References


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