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CS WF PMF Issues related to alert decision widget display in FCCM (Doc ID 2877434.1)

Last updated on JUNE 27, 2023

Applies to:

Oracle Financial Services Customer Screening - Version 8.0.8 and later
Information in this document applies to any platform.

Goal

CS WF PMF Issues related to alert decision widget display in FCCM

Steps to reproduce:

Step1: Login to TF application with TFANALYST
Step2: Select an alert and take action
Step3: Again login to TF application with same TFANALYST and try to take the action like escalate on alert.

Expected result: TFANALYST who initially took the action should be able to escalate the alert as part of 4 eye review process.
Actual result: TFANALYST who initially took the action is facing issue in escalate the alert as part of 4 eye review process.

Solution

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In this Document
Goal
Solution
References


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