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Not Able To Enable User Account (Doc ID 2877784.1)

Last updated on SEPTEMBER 03, 2023

Applies to:

Oracle Life Sciences Argus Safety - Version 8.2.2 and later
Information in this document applies to any platform.

Goal

Console > Access Management > Users > Select User > Uncheck the 'Account Disabled' check box.
As a user with Global Admin User Role, while attempting to enable a user account the following error message is presented in a popup:

Argus Console -- Webpage Dialog
Error
The following exception has occurred: Database Error has occurred. Please contact your System Administrator.



What causes this?
 

Solution

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In this Document
Goal
Solution
References


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