TF & CS Supervisor Filtering By Assignee (Doc ID 2878119.1)

Last updated on JUNE 27, 2023

Applies to:

Oracle Financial Services Transaction Filtering - Version 8.0.8 and later
Information in this document applies to any platform.

Goal

Currently the Assignee filter shows 3 options “All”, “Assigned to Me”, and “Unassigned” and wanted below changes in both CS and TF.

1. If the user logged in is a Supervisor, Wanted to filter by the Assignee Names like “CSL1ANALYST” and “CSL1ANALYST2” in order to know the workload or backlog of each analyst, also for reassignment process.
2. But in case of an Analyst user, no need to filter by assignee names because the analyst can see only the alerts assigned to him in addition to the non-assigned ones.

Solution

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In this Document

Goal

Solution

References

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TF & CS Supervisor Filtering By Assignee (Doc ID 2878119.1)

Applies to:

Goal

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!