Person Phone Tag no longer present in CCB 2.7 (Doc ID 2878220.1)

Last updated on JULY 12, 2022

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.7.0.3.0 and later
Information in this document applies to any platform.

**Examples provided in this article do not represent real life personal/confidential information**

**Disclaimer:** This KM article may include the following abbreviations:

CCB - Oracle Utilities Customer Care and Billing

Person Phone tag is not present in the CCB 2.7.x.x.x environment, whereas it is available in 2.5.x.x.x. Is this normal behavior?

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