My Oracle Support Banner

Monitoring Events Not Promoted To Cases (Doc ID 2878645.1)

Last updated on JULY 05, 2022

Applies to:

Oracle Financial Services Enterprise Case Management - Version 8.0.7 and later
Information in this document applies to any platform.


We wanted to know if alerts are well attached to a case.
To obtain an SQL query that would allow to highlight the events that have not been promoted to a case.
Obviously this query is supposed to return zero result, but it must be quickly run in order for us to be in conformity.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.