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Status Column Is Blank In Evidence Tab When When User Adds Comments And Attachments (Doc ID 2878872.1)

Last updated on JULY 05, 2022

Applies to:

Oracle Financial Services Enterprise Case Management - Version 8.0.7 and later
Information in this document applies to any platform.

Symptoms

The Status column should populate with current status of the case when Comment or standard comment is added. The standard comment value should come in comments column. It should also have status when an Attachment is added.

Login to ECM as supervisor
Add Comment and Standard comment.
Attach Document
Go to Evidence Tab

Cause

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In this Document
Symptoms
Cause
Solution
References


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