My Oracle Support Banner

The Payment History Screen Needs Improvement (Doc ID 2878910.1)

Last updated on JUNE 30, 2022

Applies to:

Oracle Financial Services Revenue Management and Billing - Version and later
Information in this document applies to any platform.


The goal of this note is to provide acknowledge the need for improvements on the Payment History Screen.

The payment history screen is very hard to read. The screen needs to be more user friendly with a clear path of what payments were applied to each invoice and when.

Suggested Improvement

The unbalanced portion does not tie to the outstanding A/R. If you take the amount that has been paid and the amount still outstanding, they are added together for the unbalanced amount.
You can see what payments have been applied to an invoice, but you cannot look at an invoice to see what payments have been applied. This would be used all the time by the users.
After you apply a payment, a payment cancellation line appears and clutters up the screen.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.