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Stock Count Pack Conversion Takes Quantities From First Count (Doc ID 2879037.1)

Last updated on JUNE 24, 2022

Applies to:

Oracle Retail Store Inventory Management - Version 16.0.3 and later
Information in this document applies to any platform.

Symptoms

If the user changes Pack quantities in recount, then the system void those quantities and takes the quantities from the first count.

Steps to reproduce:

1. Create item and two pack item (pack level SOH inquiry in RMS) corresponds to a 6 units and 24 units of a simple item.
2. Schedule/Create Unit Stock count and include those items.
3. Take snapshot and count the items
4. Authorize qty. Put a smaller pack of 24 qty (17 instead 18).
5. Open Count Detail screen for the component item. Observe Total Counted Quantity in the screen is 508.

The screen is using the initial counted quantity.
If using the recounted qty 17 x pack of 24 + 11 x pack of 6 + 17 = 484
if using the initial counted qty 18 x pack of 24 + 11 x pack of 6 + 17 = 508

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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