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ECM : How To Configure To Show And Hide Grid Based On Customer type (Doc ID 2879620.1)

Last updated on JULY 04, 2022

Applies to:

Oracle Financial Services Enterprise Case Management - Version 8.0.7 and later
Information in this document applies to any platform.


In Customer tab, currently there is different information grid (ex:

Step1: Login OFSAA -> Access ECM module -> Search case
Step2: Click to view a case with Customer tab
Step3: Select a customer -> click "View Customer Details"

Currently, system displays lots of grid information, including: ex: Customer Details, Customer Risk information, Customer Email, ...) with the same default display for both individual and corporate customer

Expectation: To config specific grids displayed for Individual and Corporate


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