My Oracle Support Banner

Billing Care Is Not Supporting Csv Input Payment File In Batch Payment (Doc ID 2879801.1)

Last updated on JUNE 29, 2022

Applies to:

Oracle Communications Billing and Revenue Management - Version 12.0.0.3.0 and later
Information in this document applies to any platform.

Symptoms

In Billing Care Interface Batch Payment section, the user is uploading input payment file as csv extension format, but it gives an error stating that the format is not supported.
When tries to process the payment file using comma as delimiter and input format as .pmt file, it gives below error


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Update cash_payment_template.pit to use "comma" instead of "tab" as delimiter
2. Upload batch payment input file in Billing Care


Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.