Getting "Unauthorized" Error While Opening Attachment with Autovue for Agile PLM 21.0.2
(Doc ID 2879941.1)
Last updated on JANUARY 24, 2024
Applies to:
Oracle Autovue for Agile Product Lifecycle Management - Version 21.0.2 and laterInformation in this document applies to any platform.
Symptoms
While opening attachment using Autovue for Agile PLM 21.0.2, getting below error:
Error
Unauthorized
In AutoVue server log (log4j-roll.log), below error is generated:
Fact
Agile Application Server is version: 9.3.6.18.3
Steps
The issue can be reproduced at will with the following steps:
1. Log into Web Client, and search and open an object with attachment
2. Go to Attachments tab, select the file and View
3. AutoVue window launches, but shows error "Unauthorized"
4. Check AutoVue server log (log4j-roll.log) under %AVS_Home%\bin\log
Changes
RUP/Patch is applied to Agile Application
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |